{"id":22580,"date":"2025-02-06T09:09:07","date_gmt":"2025-02-06T09:09:07","guid":{"rendered":"https:\/\/jemglob.com\/preguntes-frequents\/"},"modified":"2025-02-13T11:11:12","modified_gmt":"2025-02-13T11:11:12","slug":"preguntes-frequents","status":"publish","type":"page","link":"https:\/\/jemglob.com\/ca\/preguntes-frequents\/","title":{"rendered":"Preguntes freq\u00fcents"},"content":{"rendered":"<div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1216.8px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:15px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:15px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><style type=\"text\/css\">.fusion-faqs-wrapper #accordian-1 .fusion-panel { border-color:var(--awb-color3); }.fusion-faqs-wrapper #accordian-1 .fusion-panel:hover{ border-color: var(--awb-color3); }.fusion-accordian #accordian-1 .panel-title a .fa-fusion-box:before{ font-size: 16px;width: 16px;}.fusion-accordian #accordian-1 .panel-title a .fa-fusion-box{ color: var(--awb-color1);}.fusion-accordian  #accordian-1 .panel-title a{font-family:var(--awb-typography1-font-family);font-weight:var(--awb-typography1-font-weight);font-style:var(--awb-typography1-font-style);}.fusion-accordian  #accordian-1 .panel-title a:not(:hover){}.fusion-accordian  #accordian-1 .toggle-content{font-family:var(--awb-typography4-font-family);font-weight:var(--awb-typography4-font-weight);font-style:var(--awb-typography4-font-style);}.fusion-accordian #accordian-1 .fa-fusion-box { background-color: var(--awb-color7) !important;border-color: var(--awb-color7) !important;}.fusion-accordian #accordian-1 .panel-title a:hover,.fusion-accordian #accordian-1 .panel-title a.hover { color: var(--awb-color4);}.fusion-faq-shortcode .fusion-accordian #accordian-1 .fusion-toggle-boxed-mode:hover .panel-title a { color: var(--awb-color4);}.fusion-accordian #accordian-1 .panel-title .active .fa-fusion-box,.fusion-accordian #accordian-1 .panel-title a:hover .fa-fusion-box,.fusion-accordian #accordian-1 .panel-title a.hover .fa-fusion-box { background-color: var(--awb-color4)!important;border-color: var(--awb-color4)!important;}<\/style><div class=\"fusion-faq-shortcode\" style=\"\"><div class=\"fusion-faqs-wrapper\"><div class=\"accordian fusion-accordian\"><div class=\"panel-group \" id=\"accordian-1\"><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-22540 \"><span class=\"entry-title rich-snippet-hidden\">Quins avantatges ofereix el servei per a empreses de r\u00e8nting o flotes?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/jemglob.com\/ca\/author\/marc_fjdi3772\/\" title=\"Entrades de admin\" rel=\"author\">admin<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-02-06T10:26:23+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-22540\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-22540\" href=\"#collapse-1-22540\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Quins avantatges ofereix el servei per a empreses de r\u00e8nting o flotes?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-22540\" aria-labelledby=\"faq_1-22540\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Disposem de <strong>condicions especials i tarifes personalitzades<\/strong> per a clients que manegen grans volums de vehicles, com ara asseguradores, companyies de r\u00e8nting o empreses de transport. Aix\u00f2 inclou assist\u00e8ncia priorit\u00e0ria, recollida i entrega de vehicles (segons disponibilitat) i una comunicaci\u00f3 directa amb un assessor de compte. El nostre objectiu \u00e9s simplificar les gestions i minimitzar el temps que la teva flota passa fora de circulaci\u00f3.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-22539 \"><span class=\"entry-title rich-snippet-hidden\">Tamb\u00e9 venen bombetes i accessoris d&#8217;il\u00b7luminaci\u00f3?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/jemglob.com\/ca\/author\/marc_fjdi3772\/\" title=\"Entrades de admin\" rel=\"author\">admin<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-02-06T10:26:15+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-22539\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-22539\" href=\"#collapse-1-22539\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Tamb\u00e9 venen bombetes i accessoris d&#8217;il\u00b7luminaci\u00f3?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-22539\" aria-labelledby=\"faq_1-22539\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>S\u00ed. A m\u00e9s de les carcasses, a JEMGLOB oferim <strong>bombetes (hal\u00f2genes, xen\u00f3, LED, etc.)<\/strong> , kits de poliment i altres accessoris relacionats amb el sistema d&#8217;il\u00b7luminaci\u00f3. Pots buscar-los a la secci\u00f3 corresponent de la nostra botiga online o consultar-nos directament si no trobes el que necessites.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-22537 \"><span class=\"entry-title rich-snippet-hidden\">Com tramito una devoluci\u00f3 o reclamaci\u00f3?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/jemglob.com\/ca\/author\/marc_fjdi3772\/\" title=\"Entrades de admin\" rel=\"author\">admin<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-02-06T10:26:06+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-22537\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-22537\" href=\"#collapse-1-22537\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Com tramito una devoluci\u00f3 o reclamaci\u00f3?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-22537\" aria-labelledby=\"faq_1-22537\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Si el producte no compleix les teves expectatives o presenta algun defecte, pots <strong>contactar-nos<\/strong> com m\u00e9s aviat millor per iniciar el proc\u00e9s de devoluci\u00f3 o reclamaci\u00f3. Et sol\u00b7licitarem proves fotogr\u00e0fiques i un breu resum del problema. El nostre equip avaluar\u00e0 el cas i us indicar\u00e0 els passos a seguir, sempre amb la intenci\u00f3 de proporcionar una soluci\u00f3 justa i r\u00e0pida.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-22535 \"><span class=\"entry-title rich-snippet-hidden\">Quina forma de pagament accepten a la botiga en l\u00ednia?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/jemglob.com\/ca\/author\/marc_fjdi3772\/\" title=\"Entrades de admin\" rel=\"author\">admin<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-02-06T10:25:58+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-22535\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-22535\" href=\"#collapse-1-22535\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Quina forma de pagament accepten a la botiga en l\u00ednia?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-22535\" aria-labelledby=\"faq_1-22535\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>A la nostra plataforma de comer\u00e7 electr\u00f2nic, acceptem les principals targetes de cr\u00e8dit i d\u00e8bit, aix\u00ed com altres opcions de pagament segur. Treballem amb passarel\u00b7les de pagament reconegudes a nivell nacional i internacional per <strong>garantir la protecci\u00f3 de les teves dades<\/strong> .<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-22543 \"><span class=\"entry-title rich-snippet-hidden\">\u00c9s possible sol\u00b7licitar un pressupost sense comprom\u00eds?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/jemglob.com\/ca\/author\/marc_fjdi3772\/\" title=\"Entrades de admin\" rel=\"author\">admin<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-02-06T10:25:49+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-22543\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-22543\" href=\"#collapse-1-22543\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">\u00c9s possible sol\u00b7licitar un pressupost sense comprom\u00eds?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-22543\" aria-labelledby=\"faq_1-22543\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Per descomptat. Pots trucar-nos al <strong>606 94 93 70<\/strong> o enviar-nos un missatge a trav\u00e9s del formulari de contacte a la nostra web per sol\u00b7licitar un pressupost. Com m\u00e9s informaci\u00f3 ens proporcionis (marca, model, fotos del far), m\u00e9s precisa ser\u00e0 la nostra estimaci\u00f3 inicial.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-22541 \"><span class=\"entry-title rich-snippet-hidden\">Puc comprar una carcassa en l\u00ednia i realitzar la instal\u00b7laci\u00f3 en un altre taller?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/jemglob.com\/ca\/author\/marc_fjdi3772\/\" title=\"Entrades de admin\" rel=\"author\">admin<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-02-06T10:25:41+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-22541\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-22541\" href=\"#collapse-1-22541\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Puc comprar una carcassa en l\u00ednia i realitzar la instal\u00b7laci\u00f3 en un altre taller?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-22541\" aria-labelledby=\"faq_1-22541\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>S\u00ed. La nostra <strong>botiga en l\u00ednia<\/strong> est\u00e0 oberta tant per a clients que desitgen que JEMGLOB s&#8217;encarregui de la instal\u00b7laci\u00f3 al seu propi taller, com per als que prefereixen instal\u00b7lar la pe\u00e7a en un altre lloc o per compte propi. Garantim la qualitat de les carcasses que enviem i us proporcionem assessoria en cas de dubtes durant el muntatge.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-22538 \"><span class=\"entry-title rich-snippet-hidden\">Ofereixen garantia a les reparacions?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/jemglob.com\/ca\/author\/marc_fjdi3772\/\" title=\"Entrades de admin\" rel=\"author\">admin<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-02-06T10:25:33+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-22538\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-22538\" href=\"#collapse-1-22538\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Ofereixen garantia a les reparacions?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-22538\" aria-labelledby=\"faq_1-22538\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Per suposat. Donem suport a la qualitat dels nostres serveis i productes. Depenent del tipus de reparaci\u00f3 o pe\u00e7a substitu\u00efda, oferim una <strong>garantia<\/strong> que cobreix defectes de fabricaci\u00f3 i\/o instal\u00b7laci\u00f3. Et recomanem revisar les condicions espec\u00edfiques al moment de contractar el servei o fer la compra.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-22536 \"><span class=\"entry-title rich-snippet-hidden\">Treballen amb vehicles de totes les marques i models?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/jemglob.com\/ca\/author\/marc_fjdi3772\/\" title=\"Entrades de admin\" rel=\"author\">admin<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-02-06T10:25:25+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-22536\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-22536\" href=\"#collapse-1-22536\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Treballen amb vehicles de totes les marques i models?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-22536\" aria-labelledby=\"faq_1-22536\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>S\u00ed. Tot i que estem especialitzats en vehicles de mitjana i alta gamma, flotes comercials i camions, <strong>atenem<\/strong> pr\u00e0cticament qualsevol marca i model. El nostre equip est\u00e0 capacitat per diagnosticar i solucionar problemes en sistemes d&#8217;il\u00b7luminaci\u00f3 d&#8217;origen divers.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-22534 \"><span class=\"entry-title rich-snippet-hidden\">Quant de temps triga la reparaci\u00f3 d&#8217;un far?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/jemglob.com\/ca\/author\/marc_fjdi3772\/\" title=\"Entrades de admin\" rel=\"author\">admin<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-02-06T10:25:16+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-22534\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-22534\" href=\"#collapse-1-22534\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Quant de temps triga la reparaci\u00f3 d&#8217;un far?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-22534\" aria-labelledby=\"faq_1-22534\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>El temps de reparaci\u00f3 pot variar segons la complexitat del dany i la disponibilitat de recanvis. En l\u00ednies generals, solem resoldre la majoria dels treballs en <strong>4-5 dies h\u00e0bils<\/strong> . Si cal importar peces espec\u00edfiques o es tracta d&#8217;un model molt poc com\u00fa, t&#8217;ho notificarem per ajustar els temps de lliurament.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-22580","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/jemglob.com\/ca\/wp-json\/wp\/v2\/pages\/22580","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jemglob.com\/ca\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/jemglob.com\/ca\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/jemglob.com\/ca\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/jemglob.com\/ca\/wp-json\/wp\/v2\/comments?post=22580"}],"version-history":[{"count":1,"href":"https:\/\/jemglob.com\/ca\/wp-json\/wp\/v2\/pages\/22580\/revisions"}],"predecessor-version":[{"id":22581,"href":"https:\/\/jemglob.com\/ca\/wp-json\/wp\/v2\/pages\/22580\/revisions\/22581"}],"wp:attachment":[{"href":"https:\/\/jemglob.com\/ca\/wp-json\/wp\/v2\/media?parent=22580"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}